KredosAi, a US-based startup specialising in AI-native customer engagement, has raised a seed funding round to support its platform expansion and commercial growth.
The funding round was led by Okapi Ventures, with participation from StartFast Ventures, SeaChange Fund, Early Light Ventures, Stout Street Capital, and SaaS Ventures.
KredosAi has built a platform that enables enterprises to engage with past-due customers using branded, interactive messaging powered by artificial intelligence.
Its system incorporates RCS (Rich Communication Services) and a proprietary AI feedback loop, helping clients boost engagement rates, improve payment recovery, and preserve customer relationships.
The new capital will be used to accelerate product innovation, expand into new markets, and scale KredosAi’s go-to-market efforts.
In particular, the firm aims to enhance its AI capabilities and grow its sales and marketing teams to meet rising demand among enterprise customers, including those in telecommunications, financial services, and auto lending.
KredosAi CEO Balaji Sridharan said, “Enterprises have long struggled to reach past-due customers with empathy and context at scale. Our platform is redefining that relationship. The UScellular launch proves that intelligent human first messaging can drive results. With this round, we’re ready to scale that with other enterprise partners.”
Okapi Venture Capital partner Jeff Bocan said, “We’re excited about the evolution of AI-powered, hyper-personalized customer engagement, but what sets KredosAi apart is their real-world execution.
“They’re the first to deliver RCS at production scale with a proprietary AI feedback loop that’s driving measurable ROI not just in engagement, but in cash conversion and payment recovery. Their vertical go-to-market strategy shows a clear understanding of enterprise needs, and we’re proud to back them as they scale this advantage.”
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