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voice compliance

The voice compliance challenge: Navigating the shift to cloud communications

As financial markets move to cloud-based communications, voice compliance is entering a period of rapid change. Legacy recording and surveillance tools are struggling to...
Beyond AI adoption: building the skills to manage AI agents

Beyond AI adoption: building the skills to manage AI agents

AI agents are becoming increasingly capable of supporting tax due diligence, with the ability to review documents, summarise information, identify anomalies and draft reports....
Theta Lake

Theta Lake bets on smart data to beat compliance drift

As financial institutions drown in communication data, the real battle in RegTech is no longer building AI models, but keeping them accurate, scalable and...
Why AI agents need questions, not instructions

Why AI agents need questions, not instructions

Professional services firms adopting AI agents may be approaching the technology with the wrong mindset, according to TAINA Technology’s Rich Kent, who argues that...
AI

Monitor and investigate behavior-based risk in AI communications

Artificial intelligence has moved well beyond being a simple productivity tool. Today, platforms such as Microsoft Copilot, Zoom AIC, Anthropic's Claude, and Google Gemini...
misconduct

Why 38,000 firms can’t afford to fail on misconduct evidence

From 1 September 2026, the FCA's Code of Conduct will extend to misconduct such as bullying, harassment and violence across every FCA-authorised organisation. According to...
regulators

Why your archive vendor may fail when regulators ask

Archive modernisation has quietly become one of the most fiercely contested categories in regulated communications. A year ago, "archive" was little more than a...
Fingerprint

Fingerprint’s bet on policy-led communications oversight

RegTech is entering a new phase. With financial institutions facing growing regulatory pressure, firms are increasingly turning to AI, automation and real-time compliance tools...
EU AI

What the EU AI Act means for your recording estate

If you work in surveillance, records or risk at a financial services firm operating in or adjacent to the EU, you have probably spent...
FCA

FCA non-financial misconduct: Is your evidence ready?

On 1 September 2026, the Financial Conduct Authority's (FCA) Code of Conduct will formally extend to cover bullying, harassment and discrimination across every FCA-authorised...

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