The City of London Police has announced the full public launch of Report Fraud, a national service aimed at changing how individuals and businesses across England, Wales and Northern Ireland report cyber crime and fraud, and how law enforcement and industry respond.
Cyber crime and fraud are now described as the most common crime types in the UK, accounting for around 50% of all offences and costing the economy billions of pounds each year. With cyber-enabled crime and fraud continuing to grow in scale and sophistication—impacting individuals, small businesses and major organisations—Report Fraud has been positioned as a single national entry point for reporting and intelligence.
According to the force, the service is intended to modernise national reporting, triage and intelligence for both cyber crime and fraud, enabling the City of London Police to lead policing’s “4Ps” response at a national level: pursue, protect, prevent and prepare. The new platform is expected to help assess and disseminate intelligence across police forces, identify serious and complex cases for specialist investigation, and direct victims towards a consistent national standard of care and support.
The City of London Police also pointed to its role at the heart of the UK’s financial centre, arguing that proximity to industry, regulators and international partners supports real-time collaboration and faster disruption of criminal networks. It added that specialist capabilities and training delivered through the force’s Economic and Cyber Crime Academy will help strengthen the broader collective defence of the UK’s economic security.
Beyond technology, the force said Report Fraud is the outcome of one of the largest transformation programmes it has undertaken, built “from the ground up” around the victim journey. By bringing cyber crime and fraud reporting into one place, the service is designed to make reporting quicker, clearer and more supportive, while ensuring each report can contribute to protecting others.
City of London Police commissioner Pete O’Doherty said, “Cyber crime and fraud are the crimes most likely to affect people in this country, yet too often victims feel unsure where to turn or what will happen if they make a report. These crimes cause more than financial loss and often have devastating impacts on those targeted. We see the true cost of cyber crime and fraud when taking reports from those affected.
“Report Fraud is a landmark step forward. The service puts victims first, gives them a clear national front door to policing, and strengthens our ability, and that of every police force, to identify, disrupt and pursue the criminals behind these offences. This is not just a new service; it is a major upgrade to the UK’s defences against economic crime.”
UK government fraud minister Lord Hanson said, “Report Fraud is a critical new tool in our fight against the scammers. It will deliver better support for victims while giving law enforcement the tools to investigate fraudsters’ operations. My thanks go to the City of London Police and all partners for their work to bring this crucial service to life.
“Every fraud report matters – it is the first line of defence for yourself and others. Fraud can target anyone at any time, so we will continue to step up efforts to ensure the UK remains the hardest place for scammers to operate.”
City of London Police Authority Board chair Tijs Broeke said, “Report Fraud marks a turning point in the national fight against fraud and cyber crime – making it easier for victims to come forward, strengthening intelligence, and disrupting criminals at scale.
“The City of London Police is uniquely placed to deliver it, bringing unmatched expertise in fraud reporting, investigation, and victim support.
“As the National Lead Force for fraud, they are protecting the public, safeguarding businesses and the national economy, and building the intelligence needed to prevent fraud before it happens.”
City of London Police service delivery director Chris Bell said, “This service has been years in the making, shaped by victims, frontline officers, industry and government partners. It reduces the burden on people when they report, provides clearer advice and reassurance, and generates richer intelligence that can be acted on quickly to stop cyber crime and fraud in their tracks.”
Funding for the programme includes “significant financial support” from the City of London Corporation, including a £13.2m contribution to development and launch. The organisation will also contribute £2.5m per year towards ongoing running costs, underlining a long-term commitment to tackling fraud, supporting victims and strengthening the UK’s economic security.
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