Gradient Labs, a vertical AI company building autonomous agents for financial services, has expanded its Series A funding round to $26m.
The round was led by new investors Octopus Ventures and CommerzVentures, with follow-on participation from Redpoint Ventures and Exceptional Capital. The capital will be used to develop the infrastructure for autonomous banking operations, with the aim of reducing costs and improving outcomes for both bank operators and their customers.
Gradient Labs offers a suite of specialist AI agents designed to automate regulated, long-running workflows across financial services.
Its Lending Agent handles the full borrower lifecycle, from missed payments through to agreed repayment plans. Its Disputes Agent manages the process from intake to investigation and chargeback resolution, while a KYB Agent conducts identity and document verification. The agents operate across all customer channels, including voice, and are built to comply with regulatory frameworks including FCA Consumer Duty and the EU AI Act.
The company was founded in 2023 by alumni of Monzo, where they observed the operational complexity that confronts banks at scale. Over the past year, Gradient Labs reported revenue growth of 900%, with its agents now serving more than 32 million end users. Its client base spans UK and European firms including Wise, Zego, Monzo and Pockit, as well as US neobanks and fintechs such as Current, Stash and Rho.
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