Tag: customer experience

AuthenticID, a leader in identity verification and fraud prevention, has recently upgraded its Smart ReAuth platform.

In its most recent product update, Sift has introduced ThreatClusters, a pioneering data science innovation designed to enhance fraud detection. ThreatClusters improves decision-making accuracy in...

A survey conducted by Muinmos has shed light on the significant hurdles financial institutions face during client onboarding.

Balancing a seamless customer onboarding experience with stringent compliance measures can be challenging. RelyComply, an intelligent AML compliance platform, recently outlined strategies and best practices to streamline the KYC/CDD process, helping businesses navigate anti-money laundering (AML) regulations while enhancing customer satisfaction.

Revolutionising client lifecycle management with embedded customer outreach

In the dynamic landscape of anti-money laundering (AML) efforts, financial institutions are facing intensified scrutiny to stay a step ahead of increasingly sophisticated criminal tactics and rigorous regulatory demands.

CCC Intelligent Solutions Holdings (CCC) has recently made headlines with its announcement of a significant secondary offering.

The Central Bank of Cyprus (CBC) has taken a significant step towards modernising its banking sector by awarding a tender to a joint venture between Aqubix and Infocredit Group.

The realm of forms management is currently witnessing a significant turning point. With the increasing demands of customers and employees, companies are constantly striving to maintain technology costs whilst introducing in-house solutions. Smart Communications, a pioneer in customer engagement, has released a new white paper exploring the role of firms in interaction experience management. 

As the digital age continues to evolve, the significance of forms in collecting personal, first-party data and streamlining processes to enhance customer interaction cannot...