Wordwatch, a leader in compliance archiving and records management solutions, has welcomed Verint to its Partner Programme.
This collaboration marks a significant step for Verint in advancing its financial compliance capabilities, particularly regarding data from legacy recording systems. By integrating with Wordwatch, Verint will expand its reach and enhance its ability to manage and analyze interaction data from both live and legacy platforms, providing a unified compliance platform powered by AI.
This strategic partnership allows Verint Financial Compliance to utilize third-party legacy interaction data through Wordwatch’s advanced system. The integrated technology is designed to help financial services firms meet stringent regulatory standards, access valuable data insights, and streamline their compliance processes. Moreover, it supports the decommissioning of obsolete recording infrastructure, thereby driving efficiencies and cost reductions.
Wordwatch Chief Sales Officer William Davenport expressed enthusiasm about the partnership, noting the challenges that legacy platform data presents in meeting compliance demands. “We are excited for Verint to join the Wordwatch Partner Programme. Data from legacy platforms can be a challenge to efficiently access and control in compliance with regulatory demands. As a Wordwatch partner, Verint can now help clients to simplify the management of legacy voice and digital communications recordings as part of their Human Compliance strategy,” he said.
Similarly, John Bourne, Senior Vice President, Global Channels and Alliances at Verint, highlighted the enhanced capabilities this partnership brings to their clients. “By becoming a Wordwatch partner, we can support our clients in efficiently surfacing communications data from legacy systems through the Verint user compliance interface. Beyond that, we can offer a wealth of AI-powered speech transcription and analytics capabilities for financial compliance. We look forward to working in partnership with the Wordwatch team to help our global client base derive greater value from their interaction recordings, and to future-proof their approach to managing, accessing, and archiving this data,” Bourne added.
The collaboration between Wordwatch and Verint underscores a significant enhancement in the realm of financial compliance, combining advanced technological solutions with strategic partnership to meet the evolving needs of the financial sector.
Copyright © 2024 RegTech Analyst
Copyright © 2018 RegTech Analyst
