WEX partners with Trulioo to fight onboarding fraud

Trulioo

WEX, which offers services across corporate payments, employee benefits and fleet card solutions, has partnered with Trulioo, an identity verification platform known for its global coverage for both personal and business verification.

The collaboration aims to modernise WEX’s onboarding processes for European fuel card customers by replacing manual identity checks with Trulioo’s Document Verification and Biometrics solutions. This move comes as fraud threats in digital onboarding continue to escalate, driving demand for more secure and seamless customer experiences.

Trulioo delivers automated identity verification services leveraging advanced biometrics, AI-driven fraud detection and global compliance expertise. Its platform offers guided document capture, post-capture feedback, and proprietary algorithms trained on more than 25m global images to identify forgeries, deepfakes and injection attacks with a 100% fraud catch rate.

WEX, on the other hand, provides digital payment and fleet management services to businesses worldwide. Its platform supports corporate payments, employee benefits, and fuel card programmes across multiple markets, enabling clients to streamline operations while maintaining compliance with evolving regulations.

The partnership follows a competitive selection process in which WEX evaluated leading identity verification providers before choosing Trulioo for its advanced document verification capabilities, regulatory compliance strengths and user experience.

William Fitzgerald, WEX vice president of fraud & financial crimes, said, “Partnering with Trulioo marks an important step in our ongoing commitment to innovation and delivering the best possible experience for our customers. By replacing manual, time-consuming processes with intelligent verification, we’re helping to reduce fraud risk, streamline onboarding and create a seamless digital experience for our customers. Trulioo is the ideal partner as we evolve our fuel card offerings across Europe and beyond.”

Trulioo CEO Vicky Bindra said, “Our partnership with WEX reflects a shared commitment to faster, safer and smarter customer experiences. Across regulated industries, businesses are looking to balance smooth digital experiences with the highest standards of security and compliance. Trulioo makes this possible with intelligent, automated identity verification at a global scale. We’re proud to support WEX in continuing to enhance onboarding, mitigate fraud and build lasting trust with their customers.”

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