Generative AI has continued its rapid evolution, becoming both a catalyst for innovation and a source of operational challenges.
In 2024, startups disrupted traditional models, while tech giants expanded their AI capabilities, reshaping industries at an unprecedented pace. The year showcased how quickly generative AI is revolutionising processes, proving to be as unpredictable as it is transformative.
Zeidler Group, a RegTech platform aimed at the asset management sector, recently explored what lessons firms can learn from AI compliance in 2024.
For Zeidler, the integration of generative AI remains a cornerstone of innovation. The company expanded its Innovation Lab, launched AI-driven products such as the Marketing Material Review Tool and the Zeidler Due Diligence Platform, and welcomed new talent.
Alex Mercer, head of Zeidler’s Innovation Lab, reflected on 2024, sharing valuable insights for businesses aiming to embrace AI effectively and responsibly.
Developing a robust acceptable use policy
One of the fundamental lessons from 2024 is the importance of having a clear and practical Acceptable Use Policy (AUP) for AI use. At Zeidler Group, this policy underpins the responsible application of AI, outlining not just permissible actions but also the potential risks.
The absence of a well-crafted AUP can lead to significant regulatory challenges, as some companies discovered. Zeidler has even developed a checklist to assist organisations in creating effective AI policies, providing a proactive solution to mitigate risks.
Planning for AI outages
AI continuity planning became a prominent focus in 2024, particularly after notable disruptions such as OpenAI’s ChatGPT outage during the holiday season. These incidents highlighted the need for businesses to have robust backup plans to minimise downtime.
Zeidler Group recommends diversifying providers and implementing flexible tools that allow seamless switching between AI models. Generative AI, like any other essential business tool, requires contingency measures to address both minor and significant disruptions effectively.
Staying updated without overload
The rapid pace of advancements in AI has made staying informed a challenge. In 2024, breakthroughs such as OpenAI’s “o-1” reasoning model demonstrated the field’s momentum. However, Alex Mercer advises focusing on developments relevant to your business rather than getting overwhelmed by every innovation. Following trusted sources can help streamline the influx of information.
Balancing hype with reality
Generative AI became more mainstream in 2024, with many businesses finding practical applications. However, not all developments lived up to their promise. Overhyped solutions occasionally fell short, reinforcing the need for businesses to critically assess claims, demand transparency, and prioritise functionality over allure.
The transformative potential of generative AI was evident throughout 2024, setting the stage for further growth in 2025. Zeidler Group remains committed to this journey, focusing on innovation, compliance, and practicality. Businesses exploring AI integration are encouraged to share insights with Zeidler’s Innovation Lab, fostering collaboration in this dynamic field.
Read the full story here.
Keep up with all the latest FinTech news here
Copyright © 2025 FinTech Global
Copyright © 2018 RegTech Analyst
