DNB picks NICE Actimize to overhaul fraud defences

NICE

DNB Bank ASA, Norway’s largest financial services group, has selected the NICE Actimize X-Sight Enterprise platform, an AI-powered cloud solution for fraud and financial crime risk management, to underpin a wide-ranging overhaul of its financial crime operations.

The bank will deploy several solutions within the X-Sight suite, including Suspicious Activity Monitoring (SAM) and Integrated Fraud Management (IFM). IFM applies artificial intelligence across the full fraud prevention lifecycle, covering detection, strategy, investigations and operations, alongside intelligent data orchestration. SAM will be used to identify money laundering activity and, when combined with IFM and the platform’s network analytics capabilities, will enable detection of mule rings. Additional tools to be rolled out include ActOne Enterprise Case Management, WL-X sanctions screening, Customer Due Diligence, ActimizeWatch and X-Sight DataIQ.

Technology and consulting firm Infosys is serving as the systems integration partner on the project. Its remit spans the full modernisation of DNB’s financial crime technology environment, encompassing enterprise architecture design, platform integration and data migration. The work will bring together customer screening, payment screening, customer due diligence, and transaction and fraud monitoring onto a single scalable SaaS platform with unified case management. Infosys has existing relationships with both DNB and NICE Actimize.

DNB is one of the largest financial services groups in the Nordic region by market capitalisation. It provides a comprehensive suite of services to retail and corporate clients, including lending, savings, advisory, insurance and pension products. The bank operates across Norway through mobile and digital channels, customer service centres, real estate and branch networks, as well as a network of international offices.

The X-Sight platform is built to deliver fraud and financial crime risk management at enterprise scale. It is designed to handle demanding requirements around flexibility and extensibility, offering data integration, advanced analytics and intelligent automation, all underpinned by security and scalability that allows organisations to develop and expand their capabilities over time.

DNB Bank ASA COO and executive vice president technology & services Elin Sandnes said, “Protecting customers and the integrity of the financial system requires us to continuously raise the bar on detection and investigation. By working closely with Infosys and leveraging NICE Actimize’s X‑Sight Enterprise platform, we are enhancing our ability to detect, investigate, and prevent complex financial crime more effectively, while supporting our long‑term digital transformation and regulatory compliance objectives.”

NICE Actimize CEO Craig Costigan said, “Financial institutions globally are seeking more intelligent, cloud‑native approaches to combat evolving financial crime. Through this collaboration with Infosys, our X‑Sight Enterprise platform’s AI-driven capabilities will help protect DNB and its customers from growing fraud and financial crimes, while boosting operational efficiency and reducing costs.”

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