KYCP has rolled out a significant update to how its system handles the deletion of records, introducing a recycle bin function that gives compliance teams greater control over sensitive client data.
Until now, users deleting a record within KYCP had to choose between two options: a physical delete, which stripped all trace of the record from the system including audits, notes, and comments; or a logical delete, which left an audit trail confirming a record had once existed but offered no means of recovery.
The latter option had been a persistent source of confusion, with a number of customers mistakenly believing it would allow them to retrieve deleted data, an assumption that, according to KYCP, caused considerable frustration when they discovered it did not.
The updated deletion workflow addresses this directly. When a user now attempts to delete an application or entity, the system requires them to manually type the word “DELETE” into a text field before the action proceeds, reducing the risk of accidental data loss. Rather than being removed outright, the record is transferred to a new secured area within the platform called Deleted Records, accessible via the right-hand navigation menu and restricted to users with the appropriate permissions.
The Deleted Records area functions much like a conventional recycle bin. Authorised users can view all deleted applications and entities held in this temporary location and, crucially, export the related data to PDF format, a feature with obvious value for firms that may need to evidence compliance activity or respond to regulatory enquiries.
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