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Navigating NTR end-of-life: How to secure compliance and protect call recordings
As financial institutions and regulated firms increasingly depend on call recording for compliance, security, and operational insights, the looming end-of-life (EOL) of Nice Trading Recording (NTR) systems presents a major challenge.
Five compelling reasons to transition from legacy to modern IT systems
As businesses grow, they often accumulate an array of IT systems that, while useful in the past, now pose serious risks and inefficiencies.
Modernising call surveillance: The risks of legacy systems for banks
The 2024 1LoD Surveillance Benchmarking Survey & Report, featuring insights from over 30 leading global banks, has highlighted the pressing need for banks to update their call surveillance practices. Sponsored by Wordwatch, the report outlines the operational and financial risks associated with maintaining multiple legacy systems.
