ServiceNow, a global enterprise software company focused on digital workflow automation, has signed a definitive agreement to acquire Veza, a specialist in identity security and access governance.
Veza, founded by Maohua, Rob and their co-founder, is best known for developing an identity-first approach to securing modern business environments across cloud and data systems. ServiceNow, which generates over $10bn in annual revenue, provides automation and AI solutions for IT, security, HR and customer service.
The acquisition aims to accelerate identity security across modern enterprises at a time when identity has become the priority threat vector for corporate security teams.
While financial details of the deal were not disclosed, the announcement underscores Veza’s belief that identity is now a strategic control point where risk, trust and business growth converge. The company said today’s move marks “a bold new beginning” for both organisations.
Veza specialises in identity security and is recognised for building the Access Graph, a cloud-native data model that maps human, non-human and agentic identities, permissions, and actions across thousands of applications and millions of identity records.
ServiceNow operates a platform that supports digital workflows and acts as an “AI control tower” for business transformation, serving thousands of organisations worldwide. The acquisition is expected to embed Veza’s identity capabilities across ServiceNow’s existing processes, enabling autonomous and continuous access governance.
The deal reflects a shift in enterprise security where breaches no longer begin at firewalls, endpoints or networks, but at identity level. According to Veza, static access models and manual audits can no longer manage the complexity of dynamic machine-driven environments, particularly as the next wave of artificial intelligence introduces a surge of “agentic identities”. The company said organisations now require operational visibility over identity context, including privileged risk scores, PII exposure, dormant access levels, ownership, and lateral-movement threats.
By combining Veza’s Access Platform with ServiceNow’s workflow engine, customers will be able to integrate identity governance directly into business processes. Veza said the goal is to make least-privilege access measurable and actionable in real time, replacing patchwork identity tools and outdated governance approaches with unified automation.
The firms highlighted cultural alignment as a key benefit of the acquisition, citing a shared mission around customer-driven innovation and disciplined execution. Veza said joining ServiceNow will unlock a “massive new market opportunity” by extending identity security across global enterprise environments.
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