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How financial analytics is reshaping Consumer Duty compliance in 2025
Since the Financial Conduct Authority (FCA) formally introduced Consumer Duty in July 2023, the regulation has significantly influenced how UK financial institutions approach customer outcomes.
Scaling Consumer Duty success with digital tools and deterministic models
Since its official launch in July 2023, the Financial Conduct Authority’s (FCA) Consumer Duty has become a cornerstone of UK financial services regulation. Designed...
FullCircl backs BIBA 2025 Manifesto, calls for regulatory and tech advancements
BIBA has unveiled its 2025 Manifesto, "Partnering to Deliver More Value," at the Houses of Parliament, reinforcing the critical role insurance plays in the UK economy.
One year on: How has Consumer Duty impacted the industry?
On July 31 last year, the long-awaited Consumer Duty legislation came into effect in the UK, following months of preparation and industry attention.
How the Consumer Duty has reshaped financial services in its first...
The Consumer Duty, introduced by the FCA, has notably heightened consumer protection standards within the financial services sector.
FCA calls for stricter yet fairer treatment of politically exposed persons
The Financial Conduct Authority (FCA) has recently mandated that financial institutions, including banks, payment firms, and lenders, enhance their protocols to ensure fair treatment of politically exposed persons (PEPs).
FCA keeps trading apps under review over gaming concerns
The FCA has published findings from a study which indicates the use of digital engagement practices (DEPs) by trading apps can influence user behaviour,...
Do banks and building societies have their customers’ best interests at...
Research conducted by NTT DATA UK&I has found 46% of people do not believe their banks or building societies have their best interests at heart.
FCA unveils new Consumer Duty plan to boost savings interest rates
The UK FCA has announced its first actions under the new Consumer Duty rules, outlining a 14-point plan aimed at enhancing cash savings interest rates.
FCA Consumer Duty Countdown: Are firms ready?
The final deadline for compliance with the UK Financial Conduct Authority's (FCA) new Consumer Duty is swiftly approaching in July 2023. The regulatory agency has been actively providing guidance, conducting multi-firm reviews, and sharing specific industry insights in the form of Dear CEO Letters to ensure that firms are adequately prepared for the implementation.
