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Consumer outcomes not considered in board meetings
Consumer outcomes are not considered very much by the board or executive committee, according to a new survey by Aveni.
The RegTech company completed a...
38% of firms lack knowledge on FCA’s new Consumer Duty
Over a third (38%) of firms have limited knowledge of the FCA’s new Consumer Duty, with many turning to technology and data to solve their woes.
4 areas where Consumer Duty and TCF differ
As the firms assess the FCA’s final guidance on Consumer Duty, Aveni has warned some consider the regulation as the Treating Customers Fairly (TCF) mandate in disguise. Aveni has outlined four areas where Consumer Duty and TCF differ.
Why a ‘machine line of defence’ is needed for the FCAs...
With the UK’s FCA having released its final guidance on Consumer Duty proposals, firms have been given new requirements they must meet.
