Tag: Consumer Duty

As the deadline for the Financial Conduct Authority (FCA)'s Consumer Duty approaches, a startling 67% of lenders report feeling unsupported by the FCA.

Aveni claims it is leading a ‘new era of risk assurance’ by enabling 100% digitisation and automation of the Quality Assurance process.

Quality assurance (QA) is an important process for financial services. It ensures products and services are compliant and that they meet customer demands. Aveni, a UK-based RegTech platform, has set out to debunk eight assumptions around QA within financial services.

As regulatory pressures continue to mount, what are the biggest priorities? Aveni, a UK-based RegTech platform, has outlined the top five things financial services CROs are currently prioritising.

The FCA has published a review of how companies are planning to implement the new Consumer Duty legislation set to come into force on 31 July 2023.

The FCA recently introduced Consumer Duty regulation, which aims to ensure customers receive communications from financial services firms that they understand. How can firms become more compliant with it?

Consumer outcomes are not considered very much by the board or executive committee, according to a new survey by Aveni. The RegTech company completed a...

Over a third (38%) of firms have limited knowledge of the FCA’s new Consumer Duty, with many turning to technology and data to solve their woes.

As the firms assess the FCA’s final guidance on Consumer Duty, Aveni has warned some consider the regulation as the Treating Customers Fairly (TCF) mandate in disguise. Aveni has outlined four areas where Consumer Duty and TCF differ.

With the UK’s FCA having released its final guidance on Consumer Duty proposals, firms have been given new requirements they must meet.