Hawk, a global provider of AI-powered anti-money laundering (AML) and fraud prevention technology, has appointed Daniel Marshall as its new chief customer officer (CCO).
Marshall brings more than 25 years of experience building and scaling customer organisations for enterprise software and AI platform providers, with a background in helping financial institutions and government agencies adopt innovative technologies to deliver measurable business impact. He joins Hawk from a series of senior global leadership roles at Chainalysis, C3 AI, and ServiceNow.
The appointment signals Hawk’s intent to deepen its commitment to customer success as financial institutions increasingly move beyond AI experimentation into full-scale deployment across compliance and financial crime workflows. Marshall will focus on scaling teams dedicated to driving ongoing value for Hawk’s growing global client base.
Hawk delivers machine learning, generative AI, and agentic AI capabilities to financial crime and compliance workflows at financial institutions worldwide. The company recently highlighted results from its deployment at Commerzbank, where the bank reported improved alert accuracy and a reduction in false positives.
Hawk CEO and co-founder Tobias Schweiger said, “Hawk’s continued growth mirrors the ever-increasing adoption of AI in financial crime and compliance. As banks and payment firms move from AI experimentation to full-scale deployment, Daniel’s experience in scaling teams focused on driving ongoing customer value will be very important. His appointment reinforces our commitment to being a true partner in our customers’ mission to fight financial crime.”
Hawk CCO Daniel Marshall said, “Hawk is delivering a genuinely differentiated, AI-native product in an industry that is undergoing a generational shift. Financial institutions are under increasing pressure to improve both the effectiveness and efficiency of their compliance programs. The shift toward agentic AI, particularly in the autonomous investigation of alerts, is accelerating. I look forward to helping our customers scale their use of Hawk’s technology to turn complex data into a strategic advantage in the fight against financial crime.”
Copyright © 2026 FinTech Global
Copyright © 2018 RegTech Analyst
