Payments firm Altery has turned due diligence investigations that once took hours into tasks completed in minutes, and it has done so without adding to its compliance headcount.
This is according to a new video case study released by Vivox AI, which shows how explainable AI can absorb rising onboarding volumes while keeping analysts firmly in control of decisions.
The Vivox AI case study features Bisi Giwa, group fraud and financial crime officer at Altery, alongside Tim Khamzin, founder and CEO of Vivox AI. Together they examine how explainable AI is being applied to everyday compliance work, with analysts still responsible for reviewing outputs and making the final call.
Before adopting the technology, Altery’s team faced a heavy manual burden. Investigating complex corporate structures meant consulting multiple sources, and Giwa notes that some cases could take between four and six hours. At the same time, onboarding requests were climbing while the team’s size stayed the same, a pressure familiar to many compliance functions across the payments sector.
Altery group fraud and financial crime officer Bisi Giwa said, “We’ve transitioned from hours to minutes and we spend far less time now digging for answers.”
Giwa explains that Vivox AI’s platform has converted complicated ownership structures into clear, readable maps, giving analysts full visibility of the end-to-end ownership framework. She also points to fewer false positives and more targeted escalations, which allow the team to focus its energy on the risks that genuinely matter to Altery.
For the compliance team, speed alone was never enough. Giwa stresses that transparency and human judgement were central requirements, along with strong governance and a reliable audit trail, all essential in a heavily regulated environment.
Altery group fraud and financial crime officer Bisi Giwa said, “What we’ve been able to do is add the layer of human judgement on top of the output. It’s explainable and it’s traceable.”
The Vivox AI case study also sheds light on the active role analysts can play in shaping the systems they rely on. Khamzin explains that Vivox AI was integrated into Altery’s existing workflow via an API, providing access to corporate registry documents from 155 countries. Altery’s analysts supplied feedback and insights and took part in training the AI agents directly.
This collaboration suggests that deploying AI in compliance can go well beyond task automation. Practitioners bring their experience of real investigations into the development of their own tools, while continuing to scrutinise every output.
Altery group fraud and financial crime officer Bisi Giwa said, “AI is a support. It doesn’t replace human judgement.”
For more, watch the video here.
Copyright © 2026 RegTech Analyst
Copyright © 2026 RegTech Analyst
