Regulated financial institutions relying on outdated voice recording systems such as NTR and Red Box Quantify are facing a looming compliance deadline. As these systems approach end-of-life, they can no longer guarantee the retention and integrity of data required by global regulators—raising red flags across compliance, legal, and operational teams.
The challenge is more than technical. When regulatory retention mandates exceed the lifespan of recording infrastructure, organisations are left vulnerable.
Delaying the transition to a compliant solution not only risks breaching recordkeeping requirements but can also trigger spiralling costs and serious business disruptions. Crucially, regulators demand that recordings remain untampered and in their original state—making conventional file conversions or transcoding during migration processes non-compliant by default.
Organisations still clinging to legacy systems must act quickly to implement a secure, scalable migration strategy. This goes beyond simple data transfer. It requires preserving the authenticity of every voice file, maintaining the chain of custody, and ensuring full auditability across systems—key pillars in meeting today’s strict regulatory frameworks.
A new webinar from Wordwatch aims to guide compliance, legal and IT leaders through the complexities of modernising outdated call recording systems. Attendees will gain insight into the substantial risks posed by unsupported infrastructure, as well as the regulator expectations surrounding voice data governance.
Industry experts will outline practical strategies to modernise voice archiving systems without disrupting daily operations. Discussions will cover how to decommission obsolete technology securely, avoid repeated migration costs in the future, and ensure uninterrupted access to critical recordings—all while meeting evolving global compliance standards.
The message is clear: legacy infrastructure is no longer fit for purpose. By acting now, organisations can avoid the financial, legal, and reputational consequences of inaction—and instead, build a future-proof voice compliance ecosystem.
Recently, Wordwatch announced the appointment of William Davenport as its new Managing Director.
With his extensive experience in the sector, specifically through his 12-year tenure at Business Systems Ltd, William is poised to drive Wordwatch’s strategic growth initiatives. His prior role as Chief Sales Officer saw him significantly enhance the brand’s market presence through key client acquisitions and the development of Wordwatch’s dedicated channel partner program.
Wordwatch specializes in integrating voice and digital communications data to streamline compliance management and reduce regulatory risks. The firm is at the forefront of helping regulated organisations modernise their compliance infrastructure, particularly as market demands and regulatory requirements evolve.
William Davenport brings a wealth of industry knowledge and a proven track record from his time with Business Systems Ltd. His deep insights into market dynamics and the regulatory landscape have prepared him well for leading Wordwatch’s future growth. He is committed to expanding the firm’s compliance-focused solutions, emphasizing efficiency and simplicity through its global channel partnerships.
Secure access to the on-demand webinar here.
Keep up with all the latest RegTech news here
Copyright © 2025 RegTech Analyst
Copyright © 2018 RegTech Analyst
