A global asset manager found itself stuck with outdated processes that were slowing down its compliance efforts and creating unnecessary risk. Zeidler Group was brought in to modernise these due diligence procedures and introduce a more structured, digital approach through its Zeidler Due Diligence (ZDD) platform.
The firm had previously relied on Word documents and spreadsheets to manage a growing number of vendors and counterparties, but this approach was proving too labour-intensive and difficult to scale. The need for a smarter, centralised due diligence system that could cope with expanding regulatory expectations had become increasingly urgent.
The client needed support to handle slow delegate response times, track questionnaire progress, and bring consistency to how risk was assessed. Manual follow-ups and disconnected communication channels frequently resulted in delays, while some vendors insisted on submitting their own standard responses rather than completing lengthy questionnaires. The absence of a structured system also made it difficult to track accountability and maintain internal collaboration across multiple jurisdictions.
ZDD was introduced as an AI-driven due diligence platform designed to take on these issues. The system centralises data, manages workflows and supports ongoing assessments, whether annual, quarterly or semi-annual. Built with regulatory alignment in mind, ZDD helps firms meet the requirements of frameworks such as CP86 and CSSF Circular 18/698. It offers a single, real-time view of counterparties through Zeidler Swift, allowing users to manage documents, deadlines and reporting from one secure dashboard.
Zeidler Group describes the platform as a flexible, scalable solution with AI-powered capabilities. A multi-layered large language model autofill tool automatically populates questionnaire answers using existing information, cutting down on manual data entry significantly. The platform also supports unlimited users with tailored permissions, allowing teams to control access by department, region or role. Risk scoring and approval systems are built in, helping firms apply a consistent method for evaluating counterparties and sign-off decisions.
By adopting ZDD, the client has dramatically increased productivity. Teams now spend less time chasing responses and populating forms, and more time on strategic analysis and risk evaluation.
Zeidler Group says the client experienced faster turnaround times, improved collaboration and better visibility over its compliance processes. With more than 2,000 counterparties already onboarded across global clients, ZDD continues to position itself as a technology-driven compliance tool for asset managers facing higher regulatory pressure and expanding operational oversight.
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