As financial institutions and regulated firms increasingly depend on call recording for compliance, security, and operational insights, the looming end-of-life (EOL) of Nice Trading Recording (NTR) systems presents a major challenge.
Wordwatch, which helps to simplify compliance archiving and records management, recently explored what companies need to know when navigating NTR end-of-life.
Scheduled for September, the EOL milestone puts organisations at serious risk of losing access to vital call data, breaching compliance obligations, and facing escalating costs if action is not taken.
NTR systems have long served as a cornerstone technology for trading floors and financial firms, ensuring regulatory compliance and operational accountability through recorded interactions. However, advances in technology, heightened security demands, and evolving regulatory frameworks mean these legacy systems are no longer fit for purpose.
The decision to retire NTR technology is driven by several critical factors. Firstly, the withdrawal of vendor support will mean an end to updates, security patches, and technical assistance. Secondly, organisations will face growing security vulnerabilities as infrastructure becomes outdated and more prone to breaches. Compliance will also be at risk, with NTR unable to guarantee adherence to new or changing regulatory requirements. Finally, the cost of maintaining ageing systems continues to climb, placing an unnecessary financial burden on firms.
Failure to address NTR’s EOL carries serious implications. Businesses risk falling foul of regulations such as MiFID II, FCA guidelines, and GDPR, leading to hefty fines and reputational damage. Historical call recordings could be lost if migration plans are not in place, while reliance on unsupported technology could cause operational disruptions that harm business continuity.
For firms seeking a path forward, Wordwatch provides a comprehensive solution designed to eliminate these risks. Its platform enables the seamless migration of call recordings, whether encrypted or unencrypted, preserving the original media format, codec, and quality without the need for transcoding. This ensures that firms maintain full compliance, with secure storage offering complete audit trails, chain of custody, and tamper-proof data integrity.
Beyond protecting critical data and regulatory compliance, transitioning away from legacy systems with Wordwatch’s solution offers significant cost efficiencies. Organisations can decommission legacy hardware at the earliest opportunity, reducing IT overheads and improving operational agility.
Read the full story here.
Keep up with all the latest FinTech news here
Copyright © 2025 RegTech Analyst
Copyright © 2018 RegTech Analyst
